Samara Assisted Living Secure Family Access

Stay connected with your loved one.

Authorised family members can view approved care updates, medicines, vitals, bills, documents and visit information.

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Daily Care UpdatesApproved care and wellbeing information

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Clinical SummaryMedicines, vitals and doctor coordination

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Billing AccessBills, receipts and outstanding information

Family Login

Welcome back

Use the resident Patient ID and your secure 6-digit Access PIN.

← Return to Samara website
Samara Assisted Living First Login Security

Create your private Access PIN.

The PIN sent by Samara is temporary. For privacy and security, please replace it with a new 6-digit PIN before entering the Family Portal.

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One-time changeRequired only after a new or reset temporary PIN

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Private accessDo not share your new PIN with anyone

Secure Setup

Set a new PIN

Please create a new private 6-digit Access PIN.

Samara Assisted Living Family Portal v1.0.17
FM

Family MemberAuthorised Relative

Samara Family Portal

Overview

Secure Access
SC
Currently at Samara

Resident

Patient information will load after secure sign-in.

Authorised family access
Current Condition Loading… Reading latest ERP information
Medicines Today—Loading live ERP data
Daily Care—Loading live ERP data
Latest Vitals—Loading live ERP data
Outstanding—Loading live ERP data
Payments Secure online payments Pay the current balance or add an advance without opening Billing.
Today

Care Timeline

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Communication

Latest Update

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Daily Care

Approved care updates

Live ERP data
Care ActivityShiftStatusCompleted AtRemarks
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Daily Moments

A little glimpse of your loved one

Available for 7 days
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Stay close, even from a distance.

Short moments shared by the Samara care team are available here for seven days. These private clips are visible only through authorised Family Portal access.

Loading Daily Moments…Please wait while we securely check for recent clips.

Medication

Current medicines and administration

Live ERP data
MedicineStrengthFrequencyTimeFoodStatus
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Only family-approved medication information is displayed here. Contact the Samara nursing team for clarifications or changes.
Vitals

Recent recorded observations

Live ERP data
Latest Vitals—Loading live ERP data
Date & TimeBPPulseSpO₂TemperatureRecorded By
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Physiotherapy

Mobility and rehabilitation updates

Live ERP data

Current Plan

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Latest Progress Note

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Billing

Bills, payments and outstanding amount

Terms & Conditions · Privacy Policy · Refund & Cancellation · Contact Us
Total Charges—Loading ERP ledger
Payments—Loading ERP ledger
Outstanding—Loading ERP ledger
DateReferenceDescriptionDebitCreditAction
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Documents

Approved resident documents

Live ERP data
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Family View

Intelligent Patient Report

View only

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Admission Enquiry

Send an admission enquiry to Samara

Admin / Manager review

Admission Enquiry

You may enquire for a family member or another person requiring assisted-living care. The request will be sent securely to Samara Admin / Manager.

How it works

1
Submit securelyThe enquiry is recorded directly in Samara Care ERP.
2
Management reviewAdmin / Manager will see it immediately in Overview and Admission → Enquiries.
3
Follow-upSamara will contact the mobile number entered in the enquiry.
Family Visits

Request or review visits

Subject to confirmation

Request a Visit

Previous Requests

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Messages

Secure family communication

Secure ERP connection

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Your Voice Matters

Feedback to Samara

Secure

Share Your Experience

You may submit feedback as an authorised family member or on behalf of the resident.

Previous Feedback

Management Responses

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